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Monday, June 17 • 1:30pm - 2:00pm
#126 CH: AI Enhanced Contact Center: Risks to Consider for Medical and Patient Information Exchange

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Component Type: Workshop
Level: Basic

The use of AI is highly praised, but risks must be addressed to protect the public (patients) from unethical influence, incorrect information, and privacy breaches.

Learning Objectives

Discuss examples of AI use in Medical Information contact center; Describe the risks associated with AI use and its impact on the public (patients).

Chair

Valerie Huh, PharmD, MBA

Speakers
avatar for Valerie Huh

Valerie Huh

Associate Director, Global Innovation and Implementation, Propharma Group, United States
Valerie Huh brings over 20 years of expertise in the pharmaceutical, healthcare, and education sectors. She holds a Pharm.D and an MBA, and she is passionate about leveraging advanced technology and new ways of working to improve operational efficiency. In her current role, she is... Read More →

Monday June 17, 2024 1:30pm - 2:00pm PDT
Content Hub Sails Pav San Diego Convention Center 111 W Harbor Drive, San Diego, CA 92101 USA
  04: MedAffairs-SciComm, Workshop |   15: Content Hubs, Workshop